Coniq
For outlet villages

High intent. Big baskets. Mostly anonymous.

Outlet shoppers travel to spend — tourists, day-trippers, repeat locals. Coniq turns that high-intent traffic into identified members with cross-brand baskets, so you can lift conversion, reward the visits that matter, and prove the value to your brands.

The problem

Your best shoppers visit once a year — and you never learn who they are.

Tourist coaches arrive, baskets fill across a dozen brands, and the visit ends with no identity, no recontact, no reason to return. Repeat locals blur into the same anonymous stream. The intent is the highest in retail — and the data walks out the gate.

The outcomes

What changes when every visit is known

Built on the loyalty and cross-brand data Coniq powers for leading outlet destinations today.

Capture the visitor, local and tourist alike

Identify shoppers at the moment of the visit and keep the relationship after they leave — so a once-a-year trip becomes a known, recontactable member.

Cross-brand baskets, one view

See spend across every brand in the village, not one boutique's till — the destination basket that reveals who your highest-value shoppers really are.

Tier and reward the visits that matter

Run tier-driven loyalty and targeted offers that lift conversion and dwell — and bring the high-spend visitor back sooner.

The opportunity

Why tier-driven loyalty pays back

Industry evidence for the value of paid and tier loyalty — cited as direction, not a Coniq claim.

+60%

more spend from paid loyalty members vs. free programs (McKinsey)

15–30%

incremental visit/spend lift from real-time decisioning (Starbucks, Tesco)

51.5%

of marketing budgets now go to loyalty, up from 22.8% in 2022

Industry evidence, cited as direction — not a Coniq result claim.

How it works

Connect, unify, act — and prove it

1

Connect

Bring in the village's data — POS, app, members and offers across every brand.

2

Unify

See each shopper's cross-brand basket and tier in one view.

3

Act & prove

Run tier offers, then show each brand the footfall and sales you drove.

Where it's heading

From the annual report to the next best offer

What Coniq ships today, and the direction the platform is built toward.

Tier loyalty & cross-brand data, live Modern operator dashboard shipping In-the-moment offers, in real time

“We finally know who our high-spend visitors are — and we can bring them back before next season.”

Loyalty Director · leading outlet village operator

Anonymized for preview.

Turn high-intent visits into known shoppers

A working demo on data shaped like your village and your brands.