We don't talk about AI. We ship it.
AI is already in production across how we run Coniq and what we build for operators — and more lands this quarter. Here's exactly what's live, what's shipping, and where we're taking it. No slideware.
Real, today — staged honestly
We separate what's in production now from what's shipping this quarter and where we're heading. Everything below is the first two — proof Coniq is genuinely AI-native, not aspirational.
AI runs our own support
Our internal customer-support system uses real LLMs in production: a RAG help centre, AI triage that routes incoming requests, and AI-assisted replies — hardened against prompt injection and grounded only in our own knowledge.
Loyalty for whole destinations
The Coniq platform powers members, offers, redemptions and integrated payments for leading malls and outlets — the cross-tenant view of the destination that single-store tools never get.
Governed offer management
Operators manage and approve offers with role-based access and a full audit trail — control and accountability, live for platform customers.
A redesigned operator platform
A modern, responsive dashboard giving operators real-time visibility into members, communications performance and transactions — replacing the legacy UI.
AI-assisted content
Marketing teams generate on-brand copy, titles and image prompts in seconds — so campaigns ship without a creative bottleneck.
Custom, AI-native loyalty apps
We build bespoke loyalty experiences for operators — variations of loyalty tailored to each destination, with AI embedded directly in the product, shipped on a modern web & native stack.
Capability shown anonymized by design: custom builds for specific operators are confidential. We can show you live examples under NDA.
Built in the agent era
The reason we ship AI quickly: one modern stack across everything we build, with AI woven into the product and the way we work — not bolted on.
One modern stack
Next.js, Supabase and Vercel across products — so a new AI experience goes from idea to shipped in days, not quarters.
Grounded, not guessing
Retrieval over your own data, with guardrails. AI that's accurate and accountable — the bar enterprise operators require.
Shipping continuously
New AI capability lands across the platform on a steady cadence — modernization you can watch happen.
From reporting to deciding — in real time
Everything above is the foundation for the direction we're building toward: turning every visit into the next best action, in the moment. We call it destination intelligence.
Our principle
“We earn the right to talk about the future by shipping the present — weekly.”
See what AI can do on your destination's data
A working demo on data shaped like yours — not a generic pitch. See what's live today and where we're taking it.