Coniq
Platform · Loyalty & membership

Reward shoppers everywhere they spend — not at one store.

Tiers, points and rewards, with one member identity across every tenant in the destination. The mechanics that turn a one-off visit into a returning member.

The outcome

More returning shoppers, spending across more of the destination.

A single-store programme rewards loyalty to one brand. A destination programme rewards loyalty to the place — so a shopper who came for one retailer discovers, and spends across, the rest. That cross-tenant behaviour is the operator's growth engine.

+60%

paid loyalty members spend vs. free (McKinsey)

~80%

of retail spend still happens in physical stores

51.5%

of marketing budgets now go to loyalty

Industry evidence, not Coniq claims.

The mechanics

Everything you need to run a destination programme

The loyalty primitives, built for a place with many tenants instead of a single brand.

One member identity

A single profile per shopper across the whole destination — so earn, redeem and recognition follow the member from tenant to tenant, not from app to app.

Points across every tenant

Members earn on spend wherever they shop in the destination, and the operator sets the rules. Spend in one store, redeem in another.

Tiers & status

Reward your highest-value shoppers with tiers that unlock better offers and experiences — the status that keeps members coming back to the destination, not a competitor.

Rewards & redemptions

A catalogue of rewards members actually want, with redemptions captured cleanly so every reward links back to real behaviour.

Destination-wide recognition

Recognise a member the moment they engage anywhere in the destination — the cross-tenant view a single-store loyalty tool can't see.

Modern member experiences

Members earn and redeem through modern web and native experiences — including the capacity to build custom, AI-native loyalty apps for operators.

How members move up

From first visit to top tier

1

Join & get known

A shopper joins once and is recognised across every tenant — one identity, the whole destination.

2

Earn & redeem

Points accrue on spend wherever they shop, and rewards pull them back to discover more of the place.

3

Rise & return

Tiers reward the highest-value members with status and better offers — the reason to keep returning.

Proof, not promises

The loyalty backbone is in production today

Members, offers, redemptions, and card-linking & payments integrations — powering leading destinations at scale right now.

Tiers, points & redemptions in production Custom AI-native loyalty apps Next-best reward in real time = direction

See your members across the whole destination

A working demo on data shaped like yours — one shopper, every tenant.