Thinking and proof for destination intelligence, loyalty and AI.
Destination intelligence is what a retail destination learns about its shoppers and what it does next. This is the thinking and customer proof behind it, for the people who run malls, outlets and mixed-use destinations.
Start where you are
Whether you're building the business case for destination intelligence or comparing platforms, there's a place to dig in.
AI and agents for retail destinations
Strategy and field notes on AI Concierge, shopper agents and destination intelligence for malls and outlets.Read the blog
Guides and playbooks
Practical playbooks and loyalty benchmarks for launching destination-wide loyalty and proving commercial value to tenants.Browse guides
Customer stories
How leading destinations use Coniq to turn visitors into known customers and prove impact to retailers.See customer stories
Security and trust
Data protection, access control, encryption and responsible AI, written for CFO, IT and procurement review.Review security
FAQ
Straight answers on what Coniq runs today, how data flows in, and how we frame what's still direction.Read the FAQ
Glossary
Destination intelligence, card-linking, known customer profiles, intent data and more, defined in plain terms.Open the glossary
The numbers shaping destination intelligence
Industry evidence we use to frame the work, not Coniq performance claims.
Paid loyalty changes spend
Paid loyalty members spend roughly 60% more than free members (McKinsey), a shift in why programs exist.
Loyalty is now a P&L line
Loyalty data is becoming a $1B+ P&L across the industry (Target Roundel, Tesco Media & Insight).
Most programs aren't agent-ready
“Most loyalty programs aren't ready for AI agents”, Eagle Eye, 2026. The next surface is already here.
See what Coniq could learn from your destination data
A working demo beats a download. Bring your destination's questions and we'll benchmark it against the Coniq network.