Everything you need to modernize destination loyalty.
Strategy, benchmarks and customer proof for the people who run malls, outlets and mixed-use destinations — and the teams modernizing how they market.
Start where you are
Whether you're building the business case or comparing platforms, there's a place to dig in.
Blog
Strategy, benchmarks and field notes on loyalty, footfall and customer data for malls and outlets.Read the blog
Guides & whitepapers
Practical playbooks on launching destination-wide loyalty and proving impact to tenants. Sample library for preview.Browse guides
Webinars
Operator-led sessions on real-time decisioning, paid loyalty and the agent era. Sample sessions for preview.Watch on demand
Case studies
How leading destinations use Coniq to unify members and show retailers their impact.See customer stories
Glossary
The language of destination loyalty — card-linking, decisioning, retail media and more, defined in plain terms.Open the glossary
FAQ
Straight answers on what Coniq ships today, how data flows in, and how we frame what's still direction.Read the FAQ
Security & trust
Data protection, access control, encryption and responsible AI — written for CFO, IT and procurement review.Review security
Preview note: the guides and webinars libraries show sample entries. Blog posts link to placeholders.
The numbers shaping destination loyalty
Industry evidence we use to frame the work — not Coniq performance claims.
Paid loyalty changes spend
Paid loyalty members spend roughly 60% more than free members (McKinsey) — a shift in why programs exist.
Loyalty is now a P&L line
Loyalty data is becoming a $1B+ P&L across the industry (Target Roundel, Tesco Media & Insight).
Most programs aren't agent-ready
“Most loyalty programs aren't ready for AI agents” — Eagle Eye, 2026. The next surface is already here.
See it on data shaped like yours
A working demo beats a download — bring your destination's questions.