Coniq IQ New Features - SMS, Refunds & Surveys

There are now even more ways to communicate with customers, engage store staff and analyze shopper behavior.

SMS Manager

Send fully GDPR-compliant SMS communications to loyalty members. Increase engagement and drive spend by sending real-time, segmented offers and rewards to shoppers' phones.

Refunds & Reports

Record all canceled transactions where points have been reclaimed. This addition to the core product provides a host of new data and even more insights into shoppers' habits.

IQ Survey tool

Retail staff can be asked to complete surveys through Coniq's IQ Scanner Hardware using this module. Quickly gather information on their thoughts, how the system is working, and end-of-day sales numbers.

And that's not all

Click the button below to see how IQ can help you drive customer engagement and spend.