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Webinar - Reinventing retail organisations to serve customers
Join Coniq CEO Ben Chesser and Paul Martin, Head of Retail at KPMG on a webinar about the future of innovation in shopping centres
July 23, 2020· 1 min read
COVID-19 had made the business case for rapid innovation. Executives have responded, currently looking at quick cost savings, but soon will be focusing on transforming shopping centres and retailers into revenue generating customer-centric organisations.
Where and how to implement much needed changes require vision and expertise. On the September 10, 2020, Ben Chesser, CEO at Coniq, hosted a webinar featuring Paul Martin, Head of Retail at KPMG.
Developed specifically for growth minded retail and retail property management professionals, you will learn the drivers of success, including:
- Where to focus your short- and long-term digitalisation investments
- What are the new business models for the industry
- Why you need to develop a partner ecosystem
- How to establish an adaptive workforce
- How to effectively serve your customers